Refund policy
Our 7-day Return and Refund Policy ensures exceptional customer service with effortless satisfaction with each purchase - simply contact us by Email or use Contact Form within 7 days of receiving your item in its original condition to begin the return process.
To be eligible for a return, all items must be in the same condition that you received it, unworn and unused, tags must still be attached, in its original packaging, not altered, stained, or has odors, you will need the receipt or proof of purchase.
If your return is accepted, we'll provided a return shipping label and instructions on where to send your package. *Returns sent without prior request will not be accepted.*
Need more help with a return or have a question about your order? Reach out to us for assistance - we'll get you what you need quickly and easily.
Damages and issues
Our products are carefully inspected and packaged to ensure that you receive your order free of any defects or damage. In the rare event that you receive an incorrect item, please contact us immediately so we can make it right.
Exceptions / non-returnable items
Our store abides by all necessary return policies, and certain products, such as custom products (such as special orders or personalized items), personal care goods (such as beauty products, etc.), masks, undergarments, sale items, and clearance items, and gift cards are non-returnable, and all sales are FINAL. Customers can shop confidently knowing that certain items are not eligible for returns – all sales are final. If you have any questions or concerns about a specific item, our friendly team is here to help.
Exchanges
If you accidentally ordered the wrong color or size, contact us and we'll help you with an exchange. Don't worry - we make it easy to find the right product for your needs.
Refunds
Our refund policy offers a fast and secure way to get your money back. Receive updates on the progress of your return from start to finish and receive your refund via the original payment method or store credit. We make returning hassle-free, so you can get your money in no time and without difficulty. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us here.
Restocking Fee
Our products come with a 15% restocking fee on returns to cover costs. We provide a return shipping label for customers to take advantage of. Customs, undergarment, sale, and clearance items are final sale and cannot be returned.